Nestlé USA has issued a recall on specific batches of its Toll House “break and bake” Chocolate Chip Cookie Dough Bars due to concerns of possible wood fragment contamination. The decision came in light of reports from several consumers and as a precautionary measure, though no injuries or illnesses have been officially reported in connection to the recalled products.
The Recall Details
According to notifications from both Nestlé USA and the U.S. Food & Drug Administration (FDA), the recall pertains to:
- Product Name: NESTLÉ® TOLL HOUSE® Chocolate Chip Cookie Dough “break and bake” Bar (16.5 oz).
- Production Dates: Batches were produced on April 24 and 25, 2023.
- Batch Numbers: 311457531K and 311557534K.
- Best By Dates: 8/22/23 and 10/23/23.
This product has been distributed to retailers across the United States, though the specific retailers affected have not been identified by the company.
Consumer Advisory
If you’ve bought Toll House Chocolate Chip Cookie Dough Bars from the batches mentioned earlier, here’s what you should do:
- Don’t eat or cook the product.
- Take the product back to where you bought it for a new one or a full refund.
If you need more help or if something isn’t clear, you can call Nestlé USA at 1-800-681-1678. They’re available from 9 in the morning until 6 in the evening EST, Monday to Friday.
Scope of the Recall
It is important to note that this recall is specific and does not encompass other Nestlé products. Varieties of the Nestlé Toll House refrigerated cookie dough in “break and bake” bars, rolls, tubs, or their edible cookie dough are not part of this recall and remain safe for consumption.
Company’s Statement
Nestlé USA has promised to keep the quality, safety, and honesty of its items. The company has stated that it is working hand in hand with the FDA on this voluntary recall and has already started steps to fix this lone problem. In a statement to the public, Nestlé said sorry for any trouble the recall might cause to its customers and retail partners.
Impact on Retailers
The recall has led retailers nationwide to pull the affected products off their shelves swiftly. Nestlé USA is coordinating with these retailers to ensure a smooth return and replacement process for consumers. Retailers affected by the recall have been advised to check their stock, isolate affected products, and communicate with their customer base about the situation.
Consumer Response
The reaction from the consumer community has been mixed. While many appreciate the company’s proactive approach in issuing the recall even in the absence of reported illnesses, others have expressed concerns over the oversight in quality control that led to the contamination. Nestlé USA’s prompt communication and clear instructions on the recall have played a significant role in mitigating potential public relations fallout.
Additional Information
The FDA, even without getting any reports of sickness or harm, has decided to pull back the product to avoid any possible risks and keep customers safe and healthy. You can find more information about this recall on the official FDA website. To sum up, we encourage people to examine their bought items and take appropriate steps to stay safe. Nestlé USA and the FDA will keep an eye on the situation and share any important updates with everyone.
