New Code of Conduct on illegal online hate speech

Facebook, Twitter, YouTube, Microsoft agree to EU code of conduct to tackle hate speech

Code of Conduct on illegal online hate speech

European Commission has released a Code of Conduct on illegal online hate speech. Tech companies agreed to take down the hate speech within 24 hours of review. Companies like Facebook, Google, Microsoft, Twitter, YouTube (together called IT companies)agreed with the statement.

“The recent terror attacks have reminded us of the urgent need to address illegal online hate speech.” Said the EU commissioner for justice, consumers, and gender equality Vĕra Jourová in a statement. “Unfortunately, Social media is one of the tools that terrorist groups use to radicalize young people and to spread violence and hatred.”

“We’re committed to giving people access to information through our services. But we have always prohibited illegal hate speech on our platforms.” Said Google’s head of public policy and government relations, Lie Junius, in a statement.

“We have efficient systems to review valid notifications in less than 24 hours. We are happy to work with the Commission to fight hate speech online.”

Twitter’s Head of Public Policy for Europe, Karen White, said. “Hateful conduct has no place on Twitter. We will continue to tackle this issue head on alongside our partners in industry and civil society. We remain committed to letting the Tweets flow.”

By signing this code of conduct, IT companies commit to continuing their efforts to handle illegal hate speech online. This will include  the continued development of internal procedures and staff training. They should guarantee that they will review illegal hate speech in less than 24 hours.  And remove or disable access to such content, if necessary.

Code of Conduct on illegal online hate speech needs following things from IT companies

  • A clear process to review notification about illegal hate speech.
  • Educate users about the content not permitted under their rules and community guidelines.
  • To provide regular training to their staff on current societal developments.

IT Companies and Commission working together to ensure that hate speech can be handle online like other media channels.